Service models
IT Management as a Service (IT MaaS)
Oversight and governance of the business technology environment and its assets.
Explore the scopeIT services, connected.
Choose ongoing IT management, everyday operations, hardware procurement or software subscriptions. Browse all 34 capabilities below, including specialist support and projects.
Service capabilities
Service models
IT Operations as a Service (IT Ops)
Administration and maintenance for business IT environments.
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Service models
Hardware Procurement as a Service (HaaS)
Hardware acquisition and ongoing support around the requirements and scale of the business.
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Service models
Software as a Service (SaaS)
Business software selection, subscriptions and integration, including productivity and security applications.
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Workplace & infrastructure
New Office IT Fit-Out & Infrastructure Design
Plan and install a connected IT environment for a new office.
Explore the scopeDelivery & lifecycle
Hardware Procurement, Import & Deployment
Source, import and install business hardware with the procurement process coordinated end to end.
Explore the scopeWorkplace & infrastructure
Comprehensive Wi-Fi Network Design & Access Point Installation
Design and implement wireless networks for reliable coverage and room to expand.
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Security & resilience
Physical Security Systems: CCTV & Access Control Installation
Physical security systems for premises protection, visibility and controlled entry.
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Security & resilience
Threat Detection and Advanced Security Solutions
Layered protection for business networks and digital assets.
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Delivery & lifecycle
Project Deployment & Rollout Services
Coordinate IT projects from planning through implementation and user transition.
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Workplace & infrastructure
Network & Connectivity Optimization
Diagnose and improve business connectivity and network performance.
Explore the scopeWorkplace & infrastructure
Structured Cabling & Data Center Design
Design and install the physical connections and data-center infrastructure behind business IT.
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Security & resilience
Business Continuity & Disaster Recovery Planning
Build a plan to protect data and resume operations following disruption.
Explore the scopeSecurity & resilience
Endpoint Security & Compliance Management
Protect business endpoints and support management of security requirements.
Explore the scopeWorkplace & infrastructure
Unified Communications Setup
Bring business communication channels together for connected teams.
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Strategy & governance
IT Infrastructure Scalability & Future-Readiness
Plan IT foundations that can grow and adapt with the business.
Explore the scopeDelivery & lifecycle
IT Asset Lifecycle Management
Manage technology assets throughout acquisition, use and retirement.
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Delivery & lifecycle
e-Waste Disposal and Sustainable IT Management
Coordinate responsible equipment disposal and protection of data on retired devices.
Explore the scopeStrategy & governance
IT Policy & Governance Consulting
Develop policies and governance that support secure and accountable IT decisions.
Explore the scopeRemote support
Remote Network Management & Monitoring
Network observation, Proactive problem identification, Connectivity and performance improvements.
Explore the scopeRemote support
Cybersecurity Monitoring & Protection
Threat observation, Malware prevention, Data security.
Explore the scopeRemote support
Software & License Management
Installation, License renewal, Software updates, License compliance support.
Explore the scopeRemote support
Remote IT Consultation & Strategy Planning
Consultation, System upgrade planning, Process improvements, Business technology strategy.
Explore the scopeRemote support
Remote Help Desk Support
Employee IT assistance, Software issue resolution, Connectivity troubleshooting.
Explore the scopeRemote support
Data Backup & Disaster Recovery
Automated backups, Recovery planning, Restoration of important business information.
Explore the scopeRemote support
Remote Endpoint Security
Laptop, desktop and mobile protection, Access control, Remote workforce security.
Explore the scopeRemote support
Cloud Support & Integration
Cloud migration, Cloud integration, Security and accessibility, Ongoing assistance.
Explore the scopeSpecialist capabilities
Email setup and administration
Setup and maintenance of business email, Business email accounts and administration.
Explore the scopeSpecialist capabilities
Email migration
Lotus Notes to/from Google Apps, Lotus Notes to/from Microsoft Exchange.
Explore the scopeSpecialist capabilities
Google Workspace and Microsoft 365 integration
Licensing, Migration.
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Specialist capabilities
Hosting services
Hosting scoped around your application and business requirements.
Explore the scopeSpecialist capabilities
Local and cloud backup
Local backup, Cloud backup.
Explore the scopeSpecialist capabilities
Disaster Recovery as a Service (DRaaS) and High Availability
Quorum onQ based recovery appliances, High availability.
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Specialist capabilities
On-site and remote IT support in Thailand
Nationwide remote support, On-site assistance by arrangement.
Explore the scopeNo matching capabilities. Try a broader term or talk to our team.
Specialist capabilities
The details that
make IT work.
Cloud, email, backup and local support connect the four service models.
Email setup and administration
Business email setup and administration cover implementation, ongoing maintenance and anti-spam protection. Discuss account numbers, existing systems and the security requirements for your email environment.
- Setup and maintenance of business email
- Business email accounts and administration
- Anti-spam systems
Email migration
Email migration supports transitions between Lotus Notes and Google Apps or Microsoft Exchange, Google Apps and Microsoft 365, Microsoft Exchange and Zimbra, and Zimbra and Microsoft 365. Current platform versions, data and migration paths are reviewed for the project.
- Lotus Notes to/from Google Apps
- Lotus Notes to/from Microsoft Exchange
- Google Apps to Microsoft 365
- Microsoft Exchange to Zimbra
- Zimbra to Microsoft 365
Google Workspace and Microsoft 365 integration
Google Workspace and Microsoft 365 support can include licensing, migration, setup, user training and remote assistance. Existing Exchange, Qmail and Webmail environments can be considered as part of the transition.
- Licensing
- Migration
- Setup
- User training
- Remote support
- Migration from Exchange, Qmail and webmail
Hosting services
Hosting is part of the Intellect service offering. Discuss the application, availability, security and capacity requirements with the team to establish the suitable hosting scope.
- Hosting scoped around your business requirements
Local and cloud backup
Protect business data and email using local or cloud backup. The scope can also include disaster-recovery site implementation and training, connecting information protection with a practical recovery plan.
- Local backup
- Cloud backup
- Data and email protection
- Disaster recovery site and training
Disaster Recovery as a Service (DRaaS) and High Availability
Quorum onQ-based recovery appliances, high availability, disaster recovery and DRaaS are available within the resilience offering. Discuss critical workloads, recovery objectives and responsibilities to define an appropriate approach.
- Quorum onQ based recovery appliances
- High availability
- Disaster recovery
- DRaaS
On-site and remote IT support in Thailand
Remote assistance is available across Thailand, with on-site support arranged when the work requires it. Communication in Thai and English supports retail, hospitality, manufacturing and corporate-office environments.
- Nationwide remote support
- On-site assistance by arrangement
- Thai and English communication
- Retail, hospitality, manufacturing and corporate offices
Let’s connect the pieces
What does your
business need next?
Tell us about your systems, your people and what you want to improve.