FAQ’s

Yes, we do. We help customers implement, setup and maintain the email system from 5 to more than 10000 email accounts. We also offer Anti-Spam system to secure your emails.

We have experts specialized in email migration for all platforms :

• Lotus Notes to GoogleApps ( Vice versa )
• Lotus Notes to Microsoft Exchange ( Vice versa )
• GoogleApps to Microsoft Online 365
• Microsoft Exchange to Zimbra
• Zimbra to Microsoft Online 365

We basically become your IT partner. Your daily issues become our priority to solve them in order to get you a flawless workflow. We don’t impose our policy to you. On the contrary we try to find the best solution to fit your needs. If you do not wish to have onsite visits, we are also offering IT Remote Support package as well.

No. we are available through our daily hotline ( Monday to Friday ). Intellect Systems has its own remote support tool so that we can efficiently help you for all kinds of issues.

Backup implementation is part of our daily routine job. We will help you find the best way to secure your datas & emails by setting up a local backup or even a cloud backup.

We have a team of experts who will train you on how to react in that kind of situation. And we will implement a DR Site ( Disaster Recovery ) so that you are able to work if your main site were to be unreachable.

We offer a range of IT services, including Software as a Service (SaaS), Hardware Procurement as a Service, IT Operations as a Service, and IT Management as a Service. Each service is designed to address specific business needs with tailored solutions.

Yes, we provide services to clients across Thailand and internationally, with a dedicated IT support page focused on remote services for the US market.

Our SaaS offerings include tools like Google Workspace, Microsoft 365, and Webroot, ensuring productivity, security, and seamless collaboration for businesses of all sizes.

Yes, we handle license renewals and subscription management for all supported software platforms, ensuring uninterrupted service.

We collaborate with trusted brands like Dell, Lenovo, ASUS, HP, and Synology to deliver reliable and high-quality hardware.

Yes, all hardware comes with manufacturer warranties, and we also offer ongoing support to ensure optimal performance.

Our services include network management, cybersecurity solutions, data backup, and disaster recovery planning using tools like Acronis and Veeam.

Absolutely! Our solutions are designed to scale alongside your business, ensuring they adapt to your evolving needs.

We provide proactive monitoring, performance analytics, and policy management through tools like SolarWinds and Datadog to ensure continuous operations and security.

Yes, our IT management services include compliance management to help your business meet industry standards.

We provide comprehensive remote IT support for small-cap companies, including server maintenance, network issue resolution, and license management.

Yes, our remote IT support services operate around the clock to ensure your business experiences minimal downtime.

We offer end-to-end solutions like office IT fit-outs, hardware installation, Wi-Fi network design, CCTV setup, firewall deployment, and more to ensure seamless infrastructure.

Yes, our project deployment and rollout services are designed to handle both small-scale and large-scale IT projects efficiently.

We use proactive monitoring tools and a dedicated support team to detect and resolve issues before they escalate. This approach minimizes disruptions and ensures smooth operations.

Yes, we provide remote IT support nationwide, ensuring businesses across Thailand, including remote areas, can benefit from our expertise.

Yes, our support team is equipped to communicate effectively in both Thai and English, catering to the diverse needs of our clients.

We serve a variety of industries, including retail, hospitality, manufacturing, and corporate offices, tailoring our solutions to meet sector-specific challenges.

While our primary focus is remote IT support, we can arrange on-site assistance in Thailand when necessary, particularly for critical infrastructure setups or complex issues.

We ensure our IT solutions comply with Thai regulations and global standards, focusing on data security, privacy, and operational integrity.

Yes, we provide IT asset lifecycle management services, from procurement to disposal, helping businesses efficiently scale their operations.

Our combination of rapid response times, localized expertise, advanced tools, and cost-effective solutions make us a trusted IT support provider in Thailand.

Our support team operates on flexible schedules to accommodate clients working across different time zones, ensuring seamless communication and assistance.

Yes, we offer robust disaster recovery planning, including data backup solutions and recovery protocols, to ensure business continuity in case of unexpected events.